Active vs. Chronic Thyroid Eye Disease: Understanding These Different Phases

Thyroid eye disease (TED), or Graves’ eye disease, can affect how your eyes feel, how well you see, and sometimes how you look.
TED has two phases.
- Phase 1, the active inflammatory phase, when inflammation is driving symptoms
- Phase 2, the chronic or inactive phase, when inflammation has settled down but eye changes may remain
Even so, understanding the phases of TED can help you navigate the disease, including what symptoms to expect, which treatments may help, and when surgery may be considered.
The Active Phase of Thyroid Eye Disease
During this time, symptoms may come and go, and they can range from mild irritation to more serious vision problems.
What Is Happening in Your Eyes and Body
Common Symptoms
Active TED symptoms may include:
- Eyelid retraction, which can make the eyes look more open or startled
- Bulging eyes
- Bags or swelling under the eyes
- Eye pain or pressure
- Redness
- Dry eye or watering
- Light sensitivity
- Trouble moving the eyes
- Double vision
Symptoms usually affect both eyes, though some people notice symptoms more in one eye than the other.
Treatment Goals
“Treatment for this phase of TED focuses on reducing inflammation and addressing uncomfortable symptoms,” says Usiwoma Abugo, MD, the director of oculofacial plastic and reconstructive surgery and aesthetics for Katzen Eye Group, in Maryland, and a spokesperson for the American Academy of Ophthalmology.
Treatment Options
Treatment depends on how active and severe TED is. Options may include:
- Eye drops, artificial tears, or lubricating ointment to help dryness, redness, irritation, or exposure symptoms
- Steroid medication such as prednisone or IV corticosteroids to bring down inflammation when symptoms are more severe
- Teprotumumab (Tepezza), a biologic medication that became the first drug specifically approved to treat TED
- Thyroid medication, such as methimazole (Tapazole) or propylthiouracil (PTU), if Graves’ disease is causing high thyroid hormone levels
- Radiation therapy to reduce inflammation behind the eyes
- Cold compresses to help with swelling or discomfort
- Prism glasses or other vision aids to help with double vision
Healthy habits can also support treatment. Dr. Abugo recommends quitting smoking, reducing stress, and getting regular exercise when it’s safe and appropriate.
The Chronic Phase of Thyroid Eye Disease
What Is Happening in Your Eyes and Body
By the chronic phase, inflammation may be lower, but the tissues around the eyes may not return completely to their former shape. Scarring or lasting tissue changes can leave the eyes protruding, the eyelids pulled back, or the eye muscles restricted.
Common Symptoms
The symptoms that often remain in the chronic phase include eyelid retraction, bulging eyes, and double vision, says Abugo.
Treatment Goals
In the chronic phase, treatment often shifts from calming inflammation to improving function, comfort, vision, and appearance.
“If lifestyle changes and medication are not helping, your ophthalmologist may recommend surgery,” says Abugo.
Surgical Options
Surgery is usually considered after the condition has stabilized, when it’s easier to see which changes are likely to be lasting.
The goal of surgery is to reposition the eye or the muscles of the eye, which will help relieve eyelid retraction, improve vision and bulging eyes, push the eye back into a more normal position, and relieve any pressure on the optic nerve, says Abugo.
- Orbital Decompression Surgery This creates more room in the eye socket, which can reduce bulging and relieve pressure on the optic nerve.
- Eye Muscle Surgery This may help if scarring or muscle changes are limiting eye movement or causing double vision.
- Eyelid Surgery This can reposition the eyelids to improve comfort, appearance, and eye protection.
- Additional Oculoplastic Surgery This can address soft tissue or cosmetic changes around the eyes not handled in other surgeries.
Coping Strategies
TED can impact quality of life and well-being beyond eye symptoms.
“Several studies have shown that thyroid eye disease can have profound emotional, psychological, and social effects on those who have the disease,” says Abugo.
She recommends the following strategies.
Work closely with an eye specialist. TED can change over time, so regular follow-up helps your team monitor inflammation, vision changes, eye movement, and treatment options.
Ask questions at each stage. Learn about your options and don’t be shy about asking what might help now, what may need to wait, and what signs or symptoms should prompt a call to your medical practitioner.
Bring someone to appointments. A supportive family member or friend can help you remember information, ask questions, and feel less alone during decision-making.
Consider psychotherapy if TED is affecting your mood or quality of life. “Don’t hesitate to ask your doctor to provide recommendations for emotional or psychological counseling if thyroid eye disease is affecting those important aspects of your quality of life,” says Abugo.
Seek support from others living with TED. Some people benefit from support groups with others dealing with the same condition. The TED Community Organization is one place to look for connection and support.
- Thyroid Eye Disease (Graves’ Eye Disease). Cleveland Clinic. March 2, 2025.
- Cockerham K et al. Quality of Life in Patients with Chronic Thyroid Eye Disease in the United States. Ophthalmology and Therapy. September 3, 2021.
- How Does Thyroid Eye Disease Progress? University of Michigan Health.
- Thyroid Eye Disease (TED). Yale Medicine.
- Nonsurgical Management of Thyroid Eye Disease: Efficacy Options and Costs. American Academy of Ophthalmology. March 1, 2025.
- Phases. Stanford Medicine.
- Baeg J et al. Update on the Surgical Management of Graves’ Orbitopathy. Frontiers in Endocrinology. February 6, 2023.

Edmund Tsui, MD
Medical Reviewer
Edmund Tsui, MD, is an assistant professor of ophthalmology at the Jules Stein Eye Institute in the David Geffen School of Medicine at UCLA.
He earned his medical degree from Dartm...

Becky Upham
Author
Becky Upham has worked throughout the health and wellness world for over 25 years. She's been a race director, a team recruiter for the Leukemia and Lymphoma Society, a salesperson...